How we collect, use, and protect your information.
Level Fitness ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or interact with us, how we use it, and the choices you have. Please review it carefully, and contact us with any questions.
We collect information you give us directly and a limited amount of information automatically.
We do not collect or store full payment card details on our own servers. Payments are processed by trusted third-party payment providers, who handle your card information securely and in accordance with industry standards.
We use cookies to keep the site working properly, remember your preferences, and understand site traffic through analytics tools. You can set your browser to refuse some or all cookies, but parts of the site may not function as intended. We do not serve third-party advertising on this website, and we do not allow third-party behavioral advertising tracking.
We do not sell or rent your personal information. We share it only with service providers who help us operate our business — for example, website hosting, class scheduling, email, and payment processing — and only to the extent needed to perform those services. These providers are required to protect your information and use it only for the services they provide to us. We may also disclose information if required by law or to protect the rights, property, or safety of our members, staff, or others.
We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to those who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and will notify affected individuals promptly if a breach affecting their personal information occurs.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
We may update this policy from time to time. When we do, we'll revise the effective date above and, where appropriate, notify you. Your continued use of the site after changes take effect means you accept the updated policy.
Questions about this policy or your information? Reach us at:
Level Fitness
515 S. Turner Ave, Charlotte, NC 28208
info@levelfitness.net